The Flex Farm Light Tower is highly efficient at converting energy into the perfect amount of light for your plants. We recommend setting your light tower to be on for 18 hours and off for 6 hours. If you run into issues with your Light Tower flickering, not staying on, or not turning on this article covers how to address and resolve these issues so your plants can continue to receive the perfect amount of light to prosper.
How to identify a flickering or malfunctioning Light Tower?
If your Light Tower is plugged directly into the wall (without the timer) and none of the LEDs turn on or they flicker. Note, if only a few LEDs are out skip to Individual LED Troubleshooting.
What is causing a flickering or malfunctioning Light Tower?
Water droplets are present in the LED plugs at the top of the light tower causing the GFCI to activate. This will shut off power to the LEDs until the plugs are dry.
How to prevent a flickering or malfunctioning Light Tower in the future?
By ensuring the top of the Light Tower does not get splashed by unplugging the Light Tower and moving it away from the middle of the Flex Farm when operating (i.e. harvesting, transplanting, cleaning, etc.) in it.
Follow the below steps to fix the flickering or malfunctioning Light Tower:
We will begin by unplugging the light tower from the wall and moving the light tower to the side of the Flex Farm.
Next, unplug the individual LED plugs at the top of the light tower. If you notice any moisture, wipe it off with a dry cloth.
Leave the Light Tower unplugged for 24 hours to completely dry out (if plants are in the system they will be fine without light for 24 hours).
After 24 hours, plug in the individual LEDs and plug the Light Tower directly into an outlet. If the Light Tower turns on and stays on, you can plug it into the Light Timer and move your Light Tower back to the middle of the Flex Farm. If you need assistance setting up the Light Timer watch the Getting Started video starting at 4:22. If your Light Tower still does not turn on please continue to Step 5.
If the light tower is still not turning back on, we recommend unplugging the Light Tower from the wall, unplugging each individual LED again, and then plugging the Light Tower back into the wall.
Now plug each individual LED back into the Light Tower one by one until you identify the individual LED(s) that are causing that are causing the GFCI to trip. Continue troubleshooting by following the Individual LED Troubleshooting steps below.
If you have plants in your Flex Farm, place the Light Tower back in the Flex Farm with the functioning LEDs and set aside the non-functioning LEDs until they fully dried out or functioning by following the Individual LED Troubleshooting steps.
If none of these steps resolve the issue, allow the Light Tower and individual LEDs to be left completely unplugged for another 24 hours to further dry out. If that does not resolve the issue please contact us using the messenger in the bottom right and let us know that you have followed these steps. We will help you get your Light Tower fully functioning again.
Individual LED Troubleshooting:
Since each LED can be plugged in from both ends we will unplug the non-functioning LED and flip it around and then replug it into the Light Tower. You will be plugging it in from the end that used to be facing the ground.
If the individual LED does not turn back on after plugging it in from its other end, unplug a functioning LED and plug it into that same plug, if this one turns on then we can safely say it is the individual LED that is out.
To assist in replacing individual LEDs that are non-functioning please contact us using the messenger in the bottom right.